Showing posts with label virginia highands. Show all posts
Showing posts with label virginia highands. Show all posts

Wednesday, June 23, 2010

Yoforia refuses 7 year old paying customer a glass of water

I am not all that into complaining and I think everyone has a right to run their business the way they see fit. I just also have a right to tell my neighbors when I think something’s not right.

Here’s the story. We went to Yoforia on North Highland Avenue tonight and paid just under $15 for three cups of frozen yogurt. As we were eating my 7 year old daughter got thirsty and we went to the counter to ask for a glass of water. I thought we could use the opportunity to help build her confidence in ordering by herself. My daughter quietly asked “May I please have a glass of water sir?” The very nice boy at the register (it’s not his fault) got a little nervous, stammered, and then turned to me and replied that he was sorry but the store policy was to only sell bottled water. Personally, I think bottled water is a waste of money and the bottles hurt the environment. I’ll buy it in a pinch, but I do resent being forced into it.

Rediscover Yogurt?  More like rediscover rudeness. 

So I politely said to the boy “I’m really not into buying bottled water and my 7 year old is thirsty?” He stammered a little bit and said “Well, um we don’t have cups.” There was a stack of paper ice cream cups right in front of him so I said “Well maybe since we didn’t know this new policy before we came in you could just give us some water in one of these ice cream cups.” He said, he really wanted to and he would check.